I used it just once during my time living in Portugal, because weeks of patient and diplomatic communications with NOS was getting me nowhere. It worked wonders. Within days of completing the digital version, my problem was magically resolved.
Well, Carol, I guess we'll have to say that great minds think alike. I'm working on a new post for this weekend about my experience using the Livro de Reclamações. I'll put a link to your excellent post because your description of how it works is much more detailed than mine. Thanks for putting in the hours of research. This is a tool that many foreigners living in Portugal should know more about.
I used it just once during my time living in Portugal, because weeks of patient and diplomatic communications with NOS was getting me nowhere. It worked wonders. Within days of completing the digital version, my problem was magically resolved.
Very interesting read! I think we need one at home! Thank you for sharing this info!
This was very helpful. Thank you!
Excellent research and information! Shared at Americans and Friends in Portugal..
Thanks for your comment, Susan and thanks for sharing my post! - CW
I've always wondered what it is! As always, great writing!
Great information, thanks for sharing
Well, Carol, I guess we'll have to say that great minds think alike. I'm working on a new post for this weekend about my experience using the Livro de Reclamações. I'll put a link to your excellent post because your description of how it works is much more detailed than mine. Thanks for putting in the hours of research. This is a tool that many foreigners living in Portugal should know more about.
Thanks for your comment, Mike. I appreciate the link and look forward to reading your post! -CW
Useful information. We have never had recourse to use this service in five years of living here, but there’s always a first time!