9 Comments
User's avatar
Barb Smith's avatar

Very interesting read! I think we need one at home! Thank you for sharing this info!

Expand full comment
Lani's avatar

This was very helpful. Thank you!

Expand full comment
Susan Korthase's avatar

Excellent research and information! Shared at Americans and Friends in Portugal..

Expand full comment
Carol A. Wilcox's avatar

Thanks for your comment, Susan and thanks for sharing my post! - CW

Expand full comment
Janelle Holden's avatar

I've always wondered what it is! As always, great writing!

Expand full comment
Andrea's avatar

Great information, thanks for sharing

Expand full comment
MIke Johnston's avatar

Well, Carol, I guess we'll have to say that great minds think alike. I'm working on a new post for this weekend about my experience using the Livro de Reclamações. I'll put a link to your excellent post because your description of how it works is much more detailed than mine. Thanks for putting in the hours of research. This is a tool that many foreigners living in Portugal should know more about.

Expand full comment
Carol A. Wilcox's avatar

Thanks for your comment, Mike. I appreciate the link and look forward to reading your post! -CW

Expand full comment
carpe-diem's avatar

Useful information. We have never had recourse to use this service in five years of living here, but there’s always a first time!

Expand full comment