9 Comments
User's avatar
Barb Smith's avatar

Very interesting read! I think we need one at home! Thank you for sharing this info!

Lani's avatar

This was very helpful. Thank you!

Susan Korthase's avatar

Excellent research and information! Shared at Americans and Friends in Portugal..

Carol A. Wilcox's avatar

Thanks for your comment, Susan and thanks for sharing my post! - CW

Janelle Holden's avatar

I've always wondered what it is! As always, great writing!

Andrea's avatar

Great information, thanks for sharing

MIke Johnston's avatar

Well, Carol, I guess we'll have to say that great minds think alike. I'm working on a new post for this weekend about my experience using the Livro de Reclamações. I'll put a link to your excellent post because your description of how it works is much more detailed than mine. Thanks for putting in the hours of research. This is a tool that many foreigners living in Portugal should know more about.

Carol A. Wilcox's avatar

Thanks for your comment, Mike. I appreciate the link and look forward to reading your post! -CW

carpe-diem's avatar

Useful information. We have never had recourse to use this service in five years of living here, but there’s always a first time!